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  • Job: Client Partner
  • Level: Senior Manager/AVP
  • Salary: up-to €180K PA+ (Neg) plus bonus
  • Domain: BFSI
  • Location: Germany
  • Must have the right to work.

We prefer a CV in MS Word format to This email address is being protected from spambots. You need JavaScript enabled to view it.. All qualification communication will be via Teams or WhatsApp

 

We are recruiting a Client Partner who will be responsible for leading new business sales activities and managing client relationships for a cluster of key clients in the region. A key aspect of the role is to inspire customers on their Cx/automation/cloud & digital transformation agenda and advise how my client could play an integral part in that journey.

Key Responsibilities:

Relationship Management:

·         Cultivate and maintain client relationships at all levels.

·         Ensure the highest levels of client satisfaction are achieved according to set targets.

·         Monitor, assess, and evaluate engagements, proposing key improvements to CXO-level stakeholders.

·         Lead key governance meetings at strategic and tactical levels.

Business Growth:

·         Lead the entire sales process for the account, from deal identification to guiding the customer and my client’s team through the deal lifecycle.

·         Develop compelling business solutions tailored for client needs and win new business at clients.

·         Create an account plan and sales strategy that ensures the attainment of the company’s revenue and pipeline targets.

Delivery and Team Management:

·         Ensure services are delivered smoothly to clients, managing targets and delivering on-time and on-budget.

·         Lead and manage the account team in a global delivery model.

·         Focus on continual improvements across all KPIs of the account relationship.

·         Travel as required by business needs.

Required Experience:

·       Possess a CXO-level presence and gravitas, demonstrating the ability to engage effectively with CXOs on strategic topics in a purposeful and credible manner.

·       Proven hands-on experience in delivering customer-centric solutions, including large-scale projects and managed services covering applications, infrastructure, IT security, and business process services. Deep understanding of Agile methodologies.

·       Established track record of nurturing and expanding client relationships into strategic partnerships with significant business impact.

·       Experience selling digital banking transformation solutions

·       Capability to lead and win large deals, combined with a robust C-level network. Adept at identifying client needs and proposing appropriate solutions and offerings from my client.

·       Proficient in managing account financials.

·       Experience in working within a global, multicultural firm environment.

·       A minimum of 15 years of experience in the IT industry.

·       Bachelor’s degree or higher qualification

 

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